Contact
Get in touch
Tell us which of these you are and we will route you to someone who can actually answer.
Contact details
- Address
- 123 Placeholder Ave, Suite 400, Wilmington, DE 19801
- Phone
- +1 (555) 010-0100
- support@preceptorcove.com
- Support hours
- Mon-Fri, 9am-6pm ET
Safety concerns come first
Where to start
Students with an active placement
Sign in and message us from your placement. Support conversations are attached to the rotation they concern, so whoever picks it up already has the context and you are not re-explaining it.
Sign inSchools and nursing programmes
If you coordinate placements for a programme and want to understand how approval and placement rules work here — or to tell us your programme does not permit outside services — start here.
For schoolsClinical sites
If your organisation hosts students and wants to define its onboarding requirements and capacity once rather than per student, start here.
For clinical sitesPreceptors
Questions about verification, availability, or how honoraria are paid before you create a profile.
For preceptors
What to expect
We answer support messages about active placements first, because someone’s rotation is usually waiting on them. Partnership and general enquiries take longer.
We will not tell you a placement is guaranteed, quote you a figure we cannot support, or share another participant’s details with you. If we cannot help, we will say so rather than keep you in a queue.